Global Privacy Policy & International Data Protection Notice

TLAB / Indefinite Resources LLC

1. Introduction

Welcome to TLAB.

This Global Privacy Policy & International Data Protection Notice (“Privacy Policy”) explains how TLAB and Indefinite Resources LLC collect, use, disclose, retain, protect, and otherwise process personal information when you visit or use TLAB.biz, register for or participate in our seminars, workshops, courses, programs, memberships, events, educational services, or interact with us through other websites, platforms, applications, communications, or channels.

TLAB is a financial education brand operated by and/or through Indefinite Resources LLC (“Indefinite Resources,” “we,” “us,” or “our”).

This Privacy Policy is intended to apply globally. It is designed to provide a consistent privacy framework for individuals regardless of where they live or access our services.

Because privacy and data-protection laws differ among countries, states, provinces, territories, and other jurisdictions, certain rights or obligations may apply to you in addition to those described in this Privacy Policy. Nothing in this Privacy Policy is intended to limit or eliminate any privacy right that cannot lawfully be waived.

By accessing or using TLAB.biz or our services, you acknowledge that you have had an opportunity to review this Privacy Policy.

2. About TLAB’s Services

TLAB provides financial education and information concerning financial literacy, money management, wealth-building concepts, retirement planning concepts, business financial literacy, life insurance concepts, Indexed Universal Life (“IUL”), Infinite Banking Concepts (“IBC”), Roth IRAs, Traditional IRAs, trusts, Section 508(c)(1)(A), taxes, asset protection, legacy planning, generational wealth, debt management, business structures, and related financial concepts.

TLAB’s services may include:

  • Websites and webpages;

  • Educational articles and materials;

  • Seminars and workshops;

  • Courses and programs;

  • Memberships;

  • Events;

  • Online educational content;

  • Email communications;

  • Text-message communications;

  • Registration forms;

  • Surveys;

  • Promotions;

  • Social-media interactions;

  • Customer support;

  • Educational consultations or discussions;

  • Digital products and materials; and

  • Other services or communications offered by TLAB or Indefinite Resources.

This Privacy Policy applies to personal information collected through these channels to the extent that TLAB or Indefinite Resources determines the purposes and means of processing that information.

3. Information We Collect

Depending on how you interact with TLAB, we may collect personal information such as:

  • Name;

  • Email address;

  • Mailing address;

  • Telephone number;

  • Username or account information;

  • Registration information;

  • Course or program enrollment information;

  • Event attendance information;

  • Billing and payment information;

  • Business or organizational information;

  • Preferences and interests;

  • Survey responses;

  • Customer-service communications;

  • Feedback;

  • Reviews and testimonials;

  • Information voluntarily submitted through forms;

  • Information provided during educational interactions;

  • Information submitted through social-media platforms; and

  • Other information you voluntarily provide.

We may also collect information that is automatically generated when you access our website or services.

You should provide only information that is reasonably necessary for the purpose for which you are providing it.

4. Financial and Payment Information

Because TLAB provides financial education, you may voluntarily provide information relating to your financial circumstances.

This may include:

  • Income;

  • Expenses;

  • Debt;

  • Savings;

  • Assets;

  • Financial goals;

  • Retirement information;

  • Insurance information;

  • Business information;

  • Investment-related information;

  • Credit-related information;

  • Financial-planning information; and

  • Other information concerning your financial circumstances.

Where payment information is required, we may use third-party payment processors rather than directly storing complete payment-card information ourselves.

You should not submit highly sensitive financial information through ordinary website contact forms unless TLAB specifically instructs you to do so through an appropriate secure process.

5. Information We Collect Automatically

When you visit TLAB.biz or interact with our digital services, certain information may be collected automatically.

Depending on our technology and service providers, this may include:

  • Internet Protocol (“IP”) address;

  • Browser type;

  • Operating system;

  • Device type;

  • Device identifiers;

  • Approximate geographic location;

  • Referring website;

  • Pages visited;

  • Links clicked;

  • Date and time of access;

  • Session information;

  • Website interactions;

  • Usage information;

  • Diagnostic information;

  • Log information; and

  • Other technical information.

This information may be used for security, analytics, website functionality, troubleshooting, personalization, advertising, and business operations.

6. Cookies and Similar Technologies

TLAB may use cookies, pixels, tags, web beacons, software development kits, local storage, scripts, logs, and similar technologies.

These technologies may be used to:

  • Operate our website;

  • Remember preferences;

  • Maintain sessions;

  • Authenticate users;

  • Analyze website traffic;

  • Understand how visitors interact with our services;

  • Improve our website;

  • Detect fraud or abuse;

  • Provide personalized content;

  • Measure advertising performance;

  • Deliver or measure advertising; and

  • Perform other legitimate business purposes.

Where applicable law requires consent for certain non-essential technologies, TLAB may request that consent before deploying them.

You may also be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect website functionality.

7. How We Use Personal Information

We may use personal information for purposes including:

  1. Providing and administering our services;

  2. Processing registrations and purchases;

  3. Managing accounts and memberships;

  4. Providing educational materials;

  5. Communicating with you;

  6. Responding to questions and requests;

  7. Processing payments;

  8. Providing customer support;

  9. Administering seminars, courses, programs, and events;

  10. Sending administrative communications;

  11. Sending marketing communications where permitted;

  12. Improving our website and services;

  13. Conducting analytics and research;

  14. Preventing fraud, abuse, and unauthorized activity;

  15. Protecting the security of our systems;

  16. Maintaining business records;

  17. Complying with legal obligations;

  18. Enforcing agreements and policies;

  19. Protecting our rights, property, and users;

  20. Managing business operations;

  21. Evaluating business relationships;

  22. Conducting transactions involving the business;

  23. Personalizing educational experiences; and

  24. Performing other purposes disclosed at or before the time information is collected.

We will not intentionally use personal information for materially incompatible purposes without providing any notice or obtaining consent when such notice or consent is legally required.

8. Legal Bases for Processing — International Users

Where applicable law requires a legal basis for processing personal information, TLAB may rely on one or more of the following:

  • Performance of a contract;

  • Taking steps at your request before entering into a contract;

  • Your consent;

  • Compliance with a legal obligation;

  • Protection of vital interests;

  • Legitimate interests;

  • Establishment, exercise, or defense of legal claims; or

  • Another lawful basis recognized by applicable law.

Where processing is based on consent, you may have the right to withdraw that consent at any time, subject to applicable law and legitimate consequences of withdrawal.

Withdrawal of consent does not necessarily affect the lawfulness of processing that occurred before withdrawal.

9. Marketing Communications

TLAB may send marketing and promotional communications concerning:

  • Seminars;

  • Workshops;

  • Courses;

  • Programs;

  • Memberships;

  • Events;

  • Educational materials;

  • Products;

  • Services;

  • Promotions;

  • Announcements; and

  • Other TLAB offerings.

You may opt out of marketing email communications by following the unsubscribe instructions included in the communication.

You may also request that we stop sending certain marketing communications by contacting us.

Even if you opt out of marketing communications, we may continue sending transactional, administrative, security-related, or legally required communications.

Where required by applicable law, TLAB will obtain consent before sending certain electronic marketing communications.

10. Information Sharing and Disclosure

TLAB may disclose personal information to third parties when reasonably necessary for legitimate business purposes or otherwise permitted or required by law.

Recipients may include:

  • Website-hosting providers;

  • Cloud-storage providers;

  • Payment processors;

  • Customer relationship management platforms;

  • Email providers;

  • Text-message providers;

  • Marketing platforms;

  • Advertising platforms;

  • Analytics providers;

  • Event-registration providers;

  • Course-management platforms;

  • Customer-support providers;

  • Information-technology providers;

  • Cybersecurity providers;

  • Accounting professionals;

  • Legal professionals;

  • Consultants;

  • Contractors;

  • Instructors;

  • Presenters;

  • Event partners;

  • Business partners; and

  • Government authorities or other parties when legally required.

We seek to provide third-party service providers only the information reasonably necessary to perform their services.

11. Affiliates and Related Entities

Personal information may be shared within Indefinite Resources LLC and its affiliates, subsidiaries, related entities, successors, or controlled businesses when reasonably necessary for:

  • Administration;

  • Accounting;

  • Compliance;

  • Technology;

  • Customer service;

  • Marketing;

  • Security;

  • Operations;

  • Business management; or

  • Other legitimate business purposes.

Any such processing remains subject to applicable privacy and data-protection laws.

12. Instructors, Presenters, and Event Partners

When you register for or participate in a TLAB event, seminar, workshop, course, or program, certain information may be shared with instructors, presenters, event venues, event-management providers, or other partners when reasonably necessary to administer the activity.

Examples may include:

  • Name;

  • Registration status;

  • Contact information;

  • Attendance information;

  • Course or event information; and

  • Other information reasonably necessary to provide the service.

We will seek to limit such disclosures to information reasonably necessary for the relevant purpose.

13. Professional Advisors

TLAB may disclose information to professional advisors when reasonably necessary to operate, protect, or administer the business.

Such advisors may include:

  • Attorneys;

  • Accountants;

  • Auditors;

  • Insurance professionals;

  • Financial professionals;

  • Consultants;

  • Information-security professionals; and

  • Other professional service providers.

Disclosure will be limited as reasonably appropriate to the relevant purpose and subject to applicable confidentiality obligations where appropriate.

14. Business Transactions

If TLAB, Indefinite Resources, or substantially all of their assets are involved in:

  • A merger;

  • Acquisition;

  • Financing;

  • Reorganization;

  • Sale;

  • Bankruptcy;

  • Restructuring;

  • Change in ownership; or

  • Similar corporate transaction,

personal information may be transferred as part of that transaction, subject to applicable law.

Where required by law, we will provide appropriate notice or obtain required consent.

15. Legal Disclosures and Protection of Rights

TLAB may disclose personal information when reasonably necessary to:

  • Comply with law;

  • Respond to lawful governmental requests;

  • Respond to subpoenas, court orders, or legal processes;

  • Protect the rights, safety, or property of TLAB, Indefinite Resources, users, or others;

  • Investigate suspected fraud;

  • Prevent abuse;

  • Enforce agreements;

  • Defend legal claims; or

  • Protect the integrity and security of our systems.

We may also disclose information where otherwise permitted or required by applicable law.

16. Sale of Personal Information

TLAB does not intend to sell personal information for monetary consideration in the ordinary course of operating its business.

However, privacy laws in some jurisdictions may define “sale,” “sharing,” “disclosure,” or similar concepts broadly.

Certain disclosures involving advertising, analytics, marketing, or other technology providers could potentially be treated as a “sale,” “sharing,” “targeted advertising,” or similar activity under certain laws even where TLAB does not receive direct monetary payment for the information.

Where applicable law provides a right to opt out of such activity, TLAB will provide legally required mechanisms for exercising that right.

17. Targeted Advertising and Cross-Context Behavioral Advertising

TLAB may use analytics, advertising, social-media, or similar technologies that allow us or our service providers to understand interactions across websites, applications, devices, or services.

Depending on applicable law, these activities may be considered:

  • Targeted advertising;

  • Interest-based advertising;

  • Behavioral advertising;

  • Cross-context behavioral advertising; or

  • A similar regulated activity.

Where required, TLAB will provide appropriate notice, consent, or opt-out mechanisms.

You may also be able to manage certain advertising preferences through your browser, device, advertising platform, or applicable privacy-preference tools.

18. Categories of Personal Information We May Process

Depending on your interaction with TLAB, we may process categories including:

A. Identifying Information

Name, email address, telephone number, mailing address, username, and similar identifiers.

B. Commercial Information

Purchase history, registration history, course enrollment, event participation, and service preferences.

C. Internet or Network Information

IP address, browsing information, device information, usage information, and interaction history.

D. Geolocation Information

Approximate location derived from IP address or other permitted technologies.

E. Professional or Business Information

Employer, business name, professional role, organizational information, and related details.

F. Financial Information

Payment information and financial information voluntarily provided for educational or service-related purposes.

G. Communications

Emails, messages, customer-service communications, survey responses, reviews, and feedback.

H. Inferences

Preferences, interests, or other inferences reasonably derived from information provided or collected.

We process these categories only as reasonably necessary for legitimate purposes and as permitted by applicable law.

19. Sensitive Personal Information

Certain jurisdictions define categories of information as “sensitive personal information,” “sensitive personal data,” or similar terms.

Depending on applicable law, such information may include:

  • Government identification information;

  • Precise location;

  • Financial-account information;

  • Biometric information;

  • Health information;

  • Information concerning racial or ethnic origin;

  • Religious or philosophical beliefs;

  • Political opinions;

  • Sexual-orientation information;

  • Genetic information;

  • Information concerning children; or

  • Other categories protected by applicable law.

TLAB does not request sensitive information through ordinary website contact forms unless reasonably necessary and appropriately protected.

Where applicable law requires additional notice, consent, security measures, or restrictions regarding sensitive information, TLAB will comply with those requirements to the extent applicable.

20. Financial Education Information

TLAB provides financial education.

Individuals may voluntarily provide information concerning:

  • Income;

  • Expenses;

  • Debt;

  • Savings;

  • Assets;

  • Retirement goals;

  • Insurance;

  • Business finances;

  • Investments;

  • Financial objectives; and

  • Other financial matters.

This information may be used to provide educational content, respond to questions, administer services, improve educational experiences, or conduct related business activities.

TLAB does not require you to provide more personal financial information than reasonably necessary for the service you are using.

Unless specifically requested through an appropriate secure process, do not submit account numbers, passwords, Social Security numbers, tax identification numbers, complete payment-card numbers, or similarly sensitive credentials through ordinary website forms or email.

21. Children’s Privacy

TLAB’s services are primarily intended for adults and are not generally directed toward young children.

We do not knowingly seek to collect personal information from children in circumstances where doing so would violate applicable law.

If you believe a child has provided personal information to TLAB in circumstances where collection was not appropriate or lawful, please contact us.

Where legally required, we will take reasonable steps to delete or otherwise address such information.

Parents, guardians, or authorized representatives may have additional rights under applicable law.

22. Data Retention

TLAB retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing services;

  • Maintaining business and transaction records;

  • Meeting legal obligations;

  • Resolving disputes;

  • Enforcing agreements;

  • Preventing fraud;

  • Maintaining security;

  • Exercising legal rights; and

  • Other legitimate business purposes.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer reasonably necessary, it may be deleted, anonymized, de-identified, archived, or securely disposed of, subject to applicable legal and operational requirements.

23. Data Security

TLAB takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, misuse, or loss.

Security measures may include:

  • Access controls;

  • Authentication;

  • Password protections;

  • Encryption where appropriate;

  • Secure transmission;

  • Monitoring;

  • Backup procedures;

  • Vendor controls;

  • Security policies;

  • Employee or contractor access restrictions; and

  • Other reasonable safeguards.

No method of transmitting or storing information is completely secure.

Accordingly, TLAB cannot guarantee absolute security of personal information.

We encourage users to maintain strong passwords, use secure devices and networks, and avoid transmitting sensitive information through unsecured channels.

24. Data Breaches and Security Incidents

If TLAB becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, remediate, and prevent recurrence.

Where applicable law requires notification of individuals, regulators, law-enforcement authorities, or other parties, TLAB will provide such notification within the time and manner required by law.

Notification may be provided by email, written communication, website notice, or another legally permissible method.

25. International Data Transfers

TLAB and its service providers may process personal information in countries other than the country in which you reside.

As a result, your personal information may be transferred to, stored in, or accessed from jurisdictions that may have privacy laws different from those in your jurisdiction.

Where applicable law restricts international transfers, TLAB will seek to use an appropriate legally recognized transfer mechanism or safeguard.

Depending on the circumstances and applicable law, such mechanisms may include:

  • Adequacy decisions;

  • Standard contractual clauses;

  • Binding corporate rules;

  • Recognized certification mechanisms;

  • Applicable contractual safeguards;

  • Consent;

  • Statutory exceptions; or

  • Other lawful transfer mechanisms.

For example, European data-protection rules provide specific safeguards for certain transfers of personal data outside the European Economic Area. (European Commission)

26. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, additional privacy rights may apply depending on the circumstances.

These rights may include:

  • Right to be informed;

  • Right of access;

  • Right to rectification;

  • Right to erasure;

  • Right to restriction of processing;

  • Right to data portability;

  • Right to object;

  • Right to withdraw consent;

  • Rights concerning certain automated decision-making or profiling; and

  • Right to lodge a complaint with an applicable supervisory authority.

The availability and scope of these rights depend on applicable law and the circumstances of processing.

The European Commission identifies access, rectification, erasure, restriction, portability, objection, and certain automated-decision rights among GDPR protections. (European Commission)

27. Global Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights regarding your personal information.

These may include, where applicable:

  • The right to know whether we process your personal information;

  • The right to access personal information;

  • The right to obtain a copy of personal information;

  • The right to correct inaccurate information;

  • The right to request deletion;

  • The right to restrict processing;

  • The right to object to certain processing;

  • The right to data portability;

  • The right to withdraw consent;

  • The right to opt out of certain marketing;

  • The right to opt out of certain targeted advertising;

  • The right to opt out of certain sales or disclosures;

  • The right to limit certain uses of sensitive personal information;

  • The right to appeal certain privacy decisions;

  • The right to lodge a complaint with an appropriate privacy or data-protection authority; and

  • Other rights provided by applicable law.

Not every right applies in every jurisdiction or to every type of processing.

Certain exceptions may apply, including where information must be retained to comply with law, establish or defend legal claims, maintain security, prevent fraud, complete transactions, or perform other legally recognized functions.

28. United States and Other Jurisdiction-Specific Rights

Privacy laws may vary significantly among jurisdictions.

Depending on where you live and whether the applicable legal thresholds and requirements are satisfied, you may have additional rights under:

  • Federal law;

  • State law;

  • Provincial or territorial law;

  • National privacy legislation;

  • Regional privacy legislation;

  • Sector-specific privacy laws;

  • Consumer-protection laws; or

  • Other applicable legal frameworks.

TLAB intends this Privacy Policy to operate globally without unnecessarily limiting rights granted by the law of your jurisdiction.

Where a mandatory local privacy law provides greater rights or protections than those stated in this Privacy Policy, those mandatory rights will control to the extent required by law.

29. How to Submit a Privacy Request

You may submit a privacy request by contacting TLAB using the contact information provided below.

Your request should, when reasonably possible, identify:

  • Your name;

  • Contact information;

  • The nature of your request;

  • The information or account involved; and

  • Any other information reasonably necessary to process the request.

We may request information reasonably necessary to verify your identity and protect against unauthorized disclosure.

We will process and respond to privacy requests within the time required by applicable law.

Certain requests may be denied or limited where permitted or required by law.

30. Appeals

If applicable law provides you with a right to appeal a decision concerning a privacy request, you may submit an appeal through the contact information provided in this Privacy Policy.

The appeal should identify:

  • The original request;

  • The decision being appealed; and

  • Any information you believe should be considered.

TLAB will review appeals in accordance with applicable law.

Where applicable law requires us to provide an explanation for denying an appeal, we will provide that explanation.

31. Nondiscrimination

TLAB will not unlawfully discriminate against an individual for exercising a privacy right protected by applicable law.

Depending on the applicable jurisdiction, this may include not:

  • Denying goods or services;

  • Charging discriminatory prices;

  • Providing a different level or quality of service; or

  • Otherwise treating an individual adversely

solely because the individual exercised a legally protected privacy right.

Nothing in this section prohibits TLAB from treating individuals differently when the difference is reasonably related to a legitimate business purpose and permitted by applicable law.

32. Do-Not-Track and Privacy Preference Signals

Some browsers and devices provide “Do Not Track” or similar signals.

Because there is not a single universally adopted technical standard governing all such signals, TLAB may not respond to every browser-based signal.

Where applicable law requires recognition of a legally valid privacy preference signal, TLAB will recognize and process such signal in accordance with applicable requirements.

33. Third-Party Websites and Services

TLAB may provide links to websites, applications, social-media platforms, payment processors, educational platforms, or other third-party services.

Third-party websites and services are governed by their own privacy policies and terms.

TLAB does not control the privacy practices of third parties.

You should review the privacy policies of third-party services before providing personal information to them.

34. Social Media

TLAB may maintain accounts or profiles on third-party social-media platforms.

When you interact with TLAB through social media, the applicable social-media platform may collect and process information about you independently of TLAB.

Your interactions may also be visible to others depending on your privacy settings.

TLAB may receive information made available to us through the applicable platform, subject to the platform’s policies and your settings.

We encourage you to review the privacy policies of the social-media platforms you use.

35. Testimonials, Reviews, and User Content

TLAB may invite individuals to provide:

  • Testimonials;

  • Reviews;

  • Comments;

  • Photographs;

  • Videos;

  • Feedback;

  • Success stories; or

  • Other user-generated content.

If you voluntarily submit such content for publication or promotional use, TLAB may use it for legitimate educational, business, promotional, advertising, or marketing purposes to the extent permitted by applicable law and consistent with any authorization provided.

Do not submit confidential, private, or sensitive personal information in a public testimonial, review, comment, photograph, video, or social-media post unless you are comfortable with that information being publicly available.

Where applicable law requires consent or authorization for use of personal information, TLAB will seek to obtain it.

36. Email, Text, and Electronic Communications

TLAB may communicate with you through:

  • Email;

  • Telephone;

  • Text messaging;

  • Push notifications;

  • Website notifications;

  • Online messaging;

  • Social media; and

  • Other electronic communication methods.

Communications may concern:

  • Transactions;

  • Registrations;

  • Events;

  • Courses;

  • Accounts;

  • Customer service;

  • Security;

  • Legal matters;

  • Educational content; and

  • Marketing.

Where required by law, TLAB will obtain appropriate consent for electronic marketing communications.

Message and data rates may apply to text messages depending on your mobile provider.

You may opt out of certain communications as described in the applicable communication or by contacting us.

37. Changes to This Privacy Policy

TLAB may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • Changes in our business;

  • Changes in technology;

  • Changes in our services;

  • Changes in data practices;

  • Changes in applicable law;

  • Regulatory developments;

  • New privacy rights; or

  • Other legitimate business reasons.

When we make material changes, we may provide notice through the website, email, account notification, or another legally appropriate method.

The updated Privacy Policy will identify the date it was last updated.

Your continued use of TLAB’s services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

38. Governing Law and Mandatory Privacy Rights

This Privacy Policy is intended to operate internationally.

To the extent legally permissible, the laws applicable to the relationship between you and TLAB may govern interpretation of this Privacy Policy.

However, nothing in this Privacy Policy is intended to deprive you of mandatory rights or protections granted by the privacy, data-protection, consumer-protection, or other applicable laws of your jurisdiction.

Where mandatory law provides rights or protections that cannot legally be waived or contractually limited, those provisions will prevail over any inconsistent provision of this Privacy Policy.

39. Contact Information and Privacy Requests

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy request, please contact:

TLAB / Indefinite Resources LLC

Privacy/Legal Email:
[email protected]

Mailing Address:
2965 Colonnade Drive
Roanoke VA 24018

Telephone:
888.802.4033

When submitting a privacy request, please clearly identify it as a “Privacy Request” so that we can route it appropriately.

If you are located in a jurisdiction that provides a right to contact a data-protection authority, you may also have the right to submit a complaint to the appropriate authority.

40. Effective Date

This Global Privacy Policy & International Data Protection Notice is effective as of:

September 1, 2026

Last Updated: September 2, 2026

TLAB / Indefinite Resources LLC reserves the right to update this Privacy Policy as described above.

© 2026 TLAB / Indefinite Resources LLC. All Rights Reserved.